Privacy Policy
Your privacy matters to ChatLife. This Privacy Policy explains how ChatLife handles information when you use our website, IRC network, WebChat services and related online services.
1. Introduction
Welcome to ChatLife. ChatLife provides Internet Relay Chat (IRC) infrastructure, IRC servers, IRC services, browser-based WebChat and related tools for online communities and projects.
This Privacy Policy describes the general types of information that may be processed when you visit the ChatLife website or use ChatLife services, and explains how that information may be used to operate, secure and improve our services.
2. Information We Collect
Depending on how you interact with ChatLife, different types of information may be processed.
Information you provide
- Name or nickname when voluntarily provided.
- Email address when contacting ChatLife or using a service that requires an email address.
- Information included in support requests or other communications with ChatLife.
Technical information
When accessing websites or network services, technical information may be processed for security, reliability, troubleshooting and operational purposes.
This may include information such as IP addresses, connection timestamps, browser or client information, request information, server logs and other technical diagnostic data.
3. IRC & WebChat Data
IRC is a real-time communication service. Messages sent through IRC channels, private conversations and other IRC commands are transmitted through IRC servers so that they can be delivered to their intended destinations.
Depending on the IRC services and configuration involved, network systems may process information such as nicknames, channel names, connection information and server activity.
Public conversations
IRC channels may be public spaces. Information that you voluntarily disclose in a public IRC channel should be considered potentially visible to other users.
Please avoid posting passwords, financial information, personal identification numbers or other sensitive information in public IRC channels.
4. How We Use Information
Information processed by ChatLife may be used for legitimate operational purposes, including:
- Providing and maintaining ChatLife websites and IRC services.
- Operating IRC servers and network infrastructure.
- Providing WebChat and browser-based IRC access.
- Responding to support requests and communications.
- Detecting abuse, spam, attacks and other harmful activity.
- Monitoring service reliability and network performance.
- Improving the security, functionality and usability of ChatLife services.
- Complying with applicable legal obligations when required.
5. Cookies & Similar Technology
The ChatLife website may use cookies, local browser storage or similar technologies to support website functionality, preferences, security and user experience.
For example, certain browser-based features may store a preference locally so that the website can remember a user's choice during future visits.
You can generally control cookies through your browser settings. Disabling certain cookies or local storage may cause some website features to function differently.
6. Information Sharing
ChatLife does not intend to sell personal information to third parties.
Information may be disclosed or processed when reasonably necessary to:
- Operate infrastructure and technical services.
- Provide services through trusted technology providers.
- Protect ChatLife, users and network infrastructure from abuse or security threats.
- Respond to lawful requests or comply with applicable law.
7. Data Security
ChatLife takes reasonable technical and administrative measures to protect information handled through its services.
ChatLife IRC services support encrypted connections where available. The ChatLife network provides TLS/SSL connectivity for supported IRC clients and WebChat infrastructure.
However, no internet transmission or storage system can be guaranteed to be completely secure. Users should take appropriate precautions when sharing information online.
8. Data Retention
Information may be retained for different periods depending on its purpose.
Technical and security logs may be retained as reasonably necessary for network administration, troubleshooting, security investigations, abuse prevention and legal obligations.
Information that is no longer reasonably required may be deleted, anonymized or otherwise disposed of where appropriate.
9. Your Choices & Privacy Rights
Depending on your location and applicable law, you may have rights relating to personal information held by ChatLife.
These may include requesting access to personal information, requesting correction of inaccurate information, requesting deletion where applicable, or asking questions about how information is processed.
To make a privacy-related request, contact ChatLife using the contact information below.
10. Children's Privacy
ChatLife services are not intended to encourage children to provide personal information unnecessarily.
If you believe that a child has provided personal information to ChatLife in a manner that requires action under applicable law, please contact us so that the matter can be reviewed.
11. Changes to This Privacy Policy
ChatLife may update this Privacy Policy from time to time to reflect changes to our services, technology, operational practices or legal requirements.
When changes are made, the updated version will be published on this page together with a revised effective or updated date where appropriate.
12. Contact ChatLife
Privacy questions or requests?
If you have questions about this Privacy Policy or would like to contact ChatLife regarding privacy and data protection, please contact our support team.
✉ support@chatlife.net